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Re: Proposal: Deploy and switch to Discourse



We’ve historically used StackOverflow for threaded human questions /
response problems.  Discourse feels like it would overlap a lot with
that, especially since SO is still usually better for search engines

> On Jul 12, 2019, at 10:18 AM, Neal Gompa <ngompa13 gmail com> wrote:
>
>> On Fri, Jul 12, 2019 at 10:11 AM Colin Walters <walters verbum org> wrote:
>>
>> Hi,
>>
>> I think the Common's use of Slack is not a good match for "support".  Requiring an invitation is also an impediment to quickly asking questions.  Further Slack is proprietary, and also any discussion there won't be easily found by Google.
>>
>
> I agree here. I deeply dislike that we use Slack for that. And Slack
> is terrible for a11y, too.
>
>> On the other hand we have these mailing lists, which are fine but they're traditional mailing lists with all the tradeoffs there.
>>
>> I propose we shut down the user@ and dev@ lists and deploy a Discourse instance, which is what the cool kids ;) are doing:
>> https://discussion.fedoraproject.org/
>> http://internals.rust-lang.org/
>> etc.
>>
>> Discourse is IMO really nice because for people who want a mailing list it can act like that, but for people who both want a modern web UI and most importantly just want to drop in occasionally and not be committed to receiving a stream of email, it works a lot better.  Also importantly to me it's FOSS.
>>
>> I would also personally lean towards not using Slack too but I see that as a separate discussion - it's real time, and that's a distinct thing from discourse.  If we get a lot of momentum in our Discourse though over Slack we can consider what to do later.
>>
>
> I would rather not see us move to Discourse for the mailing list
> experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as
> other communities around us have done. The oVirt, Ceph, and Podman
> communities already use it.
>
> Fedora didn't shut down its users@ list when it deployed
> discussions.fp.o. And adoption of Discourse in Fedora hasn't been very
> high outside of the Silverblue/CoreOS bubble.
>
> I'm not opposed to the idea of having an additional channel for user
> support with Discourse on okd.io, though.
>
>
>
> --
> 真実はいつも一つ!/ Always, there's only one truth!
>
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